Products
What countries do you ship to?
We offer worldwide shipping to most countries. Shipping restrictions may apply to certain regions due to local regulations. Contact us to confirm availability in your area.
How long does shipping take?
Orders placed before 2PM EST ship the same day. Domestic delivery typically takes 2-4 business days, while international shipping ranges from 7-14 business days depending on location.
Is shipping discreet?
Yes, all orders are shipped in plain, unmarked packaging with no external indication of contents to ensure complete discretion.
Shipping
What countries do you ship to?
We offer worldwide shipping to most countries. Shipping restrictions may apply to certain regions due to local regulations. Contact us to confirm availability in your area.
How long does shipping take?
Orders placed before 2PM EST ship the same day. Domestic delivery typically takes 2-4 business days, while international shipping ranges from 7-14 business days depending on location.
Is shipping discreet?
Yes, all orders are shipped in plain, unmarked packaging with no external indication of contents to ensure complete discretion.
Orders & Returns
What is your return policy?
Due to the nature of research compounds, we cannot accept returns on opened products. Unopened products may be returned within 14 days of delivery. Contact our support team to initiate a return.
How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order status on our Track Order page using your order number.
What payment methods do you accept?
We accept major credit cards, debit cards, and select cryptocurrency payments for international orders.
Research Compliance
What documentation do you provide for research compliance?
We provide comprehensive documentation including Certificates of Analysis, batch-specific test results, HPLC reports, and mass spectrometry data for all products.
Are your products legal for research use?
Our products are legal for research and laboratory use in most jurisdictions. However, regulations vary by location. It is the responsibility of the purchaser to ensure compliance with local laws and regulations.
Do you offer bulk or institutional pricing?
Yes, we offer competitive pricing for bulk orders and institutional purchases. Contact our sales team for a custom quote based on your research requirements.